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Depending on your current subscription plan, Sky will handpick new box sets, sport highlights, kids’ favourites or the latest movies from Sky Cinema.
Top Picks will be updated regularly and will include on-demand and linear programmes.
The latest software update is currently rolling out to Sky customers.
A message will displayed on the Tv screen stating “Updating System Software”. The updation process will take around ten minutes to complete.
This solution has also been known to resolve pausing and recording issues. ‘back up’ is force software update only, not reset.
Take the mains power out of the box, press and hold both left and right arrors on the top of the box and whilst holding plug back into mains, the record light should show at which point you release the left and right and press the centre select.
It is recommended that you do not turn “off” your Sky HD box or remove any cables during that time.
After the updation process has been completed, your Sky HD box will reboot automatically and will be on “Standby” mode. Your call will be directly connected to Sky technical team of customer services department.
This can be accessed from the Sky Engineers Menu by doing the following: Press “SERVICES” on your Sky Plus Remote Select Option 4 Next press 0, 1 and SELECT – you should now see the engineer’s menu. The box will now take a few minutes to reset itself.